or not working at all? This is the place to post them so they can be looked into and taken care of.
How do you post an image? I can right-click and select insert image, but the image never displayed based on the source that I enter. It's not intutive on how to insert the image. I'm sure it is something I am doing wrong.
Thomas -
I doubt that it has anything to do with you. I have been in touch with the Jamroom dev team and we are working on a fix. I will let you know when this is done - obviously it's not workable in the long run (or even the short run).
This is now fixed - it was a configuration option I overlooked, so my bad. You have the option to embed media - images and videos! - you have already uploaded or you can upload an image from your local computer. While it adds another step, uploading it to your image gallery and adding a title and description first means that members can see it in other contexts, which would be good, but is not necessary. Please note that you have to specify an image size ... and that is the image size in the post and it does not appear as if it can be edited after the fact. You'd have to delete and re-upload.
@eg - thanks for letting me know about the menu color selection on mobile devices. I will look into it ASAP. Bigger fish to fry first. Now that lots of people are hitting the site I need to figure out how to solve the poor database performance.
Dear Clay,
In the e-mail you ask us to choose a quota. In my Profile tab there is no such option. Did I miss something?
Piotr -
You are the second person to point this out to me. Let me ask the developers what is going on. Thanks for posting the screen shot. I will get back to you ASAP. I will set the quota to something usable in the meantime.
Hi Clay. In the group discussions, is it possible to have comments displayed chronologically top-to-bottom like they are in the forums? Currently, they're showing in reverse order which makes it difficult to read an entire conversation.
Also, is it possible to have the group discussion list be ordered by the date of the last comment, instead of the creation date (again, like the forums)?
Thanks,
Ben
Ben -
The answer is I think yes on all these questions. I have been working on the sort order of comments specifically. Some things are set globally and there are some new features that were just added that changed the way some things worked. For the group discussions could you post the URL of a page where the sort order is wrong?
The "best" way to handle the comment update is for adding a comment to by synonymous with updating the original post, which are now different things. That's being worked on by the developers.
Thanks for looking into this Clay. The discussion that I first noticed this was this one:
http://www.thechocolatelife.com/clay/group_discuss/1068/barbecue-grill-convert-to-roaster
But the issue is much more apparent on a thread with more comments, like this one:
http://www.thechocolatelife.com/clay/group_discuss/666/shared-journey
It would be very awkward to ready that discussion start-to-finish with the current sorting.
On a separate issue, the search doesn't seem to search the group discussions. I tried to search for 'shared journey' but it didn't find the thread linked above.
Hi Clay,
On Thechocolatelife.info I am unable to post a classified. Is the functionality just not done yet? I press submit listing and nothing happends.
Thanks!
What is the date on the first comment displayed for you? For me it's 12/01/2014 - posted by me. I will look into the search thing.
Ben:
When I click on Search in the top nav and enter " Shared Journey " as the search term I get the following page:
I see the Shared Journey discussion - as well as a forum topic that rererences the discussion. You see something different?
Yep, I see the Shared Journey discussion now, too. I think it just didn't register that it was a link to the discussion since it didn't have the date, icon, first lines, etc. I must have just thought it was another section header.
The first post I see on that discussion is yours of 12/1/14, which is the most recent comment posted to that thread.
Thanks,
Ben
Ben -
Having the name of the discussion without the detail makes a lot more sense when there are two or more search results.
The comments are being displayed in Newest to Oldest order. Do you want them in Oldest to Newest so that it's easier to follow the conversation? The page picker at the bottom makes it easy to jump to the last page.
Hey Clay,
Just noticed that I need to upload both a profile and an account photo. Didn't realize these were different things until the default image kept showing up even after updating my profile. You may not need to change this ... just a point of minor confusion. Site is great!
Jonas
Thanks Clay. I think the search results look a little weird since they're inconsistent between the forum results (with detail) and the group results (without detail). My preference would definitely be to have the group results show the same detail as the forum results. It just gives you a little more info to help you decide which link to click.
For the group discussion comments, I would definitely prefer them to be oldest to newest. This is how the forum discussions work, so it would be consistent. But I also think it just makes more sense, considering that existing/older discussions on this site are used as a resource for new and existing users. Newest to oldest may work ok if you're actively tracking an ongoing discussion (although, I think oldest-to-newest makes more sense for this, too), but doesn't when referring back to it later or reading a discussion for the first time. In those cases, the user would read the original post at the top, then jump to the last page and scroll to the bottom, and then read a comment, scroll up to the top of the next comment, read down, scroll up, and so on.
Just noticed an issue with the search function. It appears that it only searches titles for group discussions, and the first post for forum discussions.
As examples, a search for the word 'foil' does not return the following group discussion, which has 'foil' in the first post:
http://www.thechocolatelife.com/clay/group_discuss/1134/chocolate-bar-wrappers
...and a search for 'infrared' does not return the following forum discussion, which has 'infrared' in the second post:
Ben -
Changing the sort order is trivial to do and I have already made that change. Let me know if it's working the way you think it should.
As for changing the display of the search results that requires programming. I think it's a very good idea and when I get a few free moments I will work on it. Over the weekend I hope, but not before. Another reason I did not do this is that there have been some issues I've been experiencing with comment sort order with threading enabled - the display order goes wacky for me. I have to work with the developers to clear up those issues as they would not be in my code.
Ben -
I have noticed this, too. I believe I can add the body of the group discussions into the global search capability pretty easily. As for the number of Forum results displayed - that's an issue I have brought up with the developers in another context and so finding a solution is already underway.
Thanks Clay. The reordered comments are working for me, and are much better, in my opinion.
And thanks for looking into the search funtionality. Let me know if there's anything I can do to help.
As for doing anything to help ... you are. I have only two eyes and limited bandwidth to do all the testing that needs to get done. By pointing things out to me that you think don't make sense I can focus on getting them fixed.
Twitter, Facebook, etc. are listed as optional but I cannot submit other changes without an entry in those fields. I do not participate in those sites so do not have any data to enter. Please do not require info for those sites.
Susan -
When creating the fields I thought I did make them optional on both the create account and update account forms. I will go and check them to make sure. Thank you for letting me know.
Susan -
Problem solved. The issue was not that you didn't have a Twitter account, it was that there were a couple of fields where I set the minimum number of characters to 16 and you did not enter that length of an answer. To help prevent robots from signing up for accounts I set this minimum. I edited your answers - e.g, from "Belgium" to "It was during a trip to Belgium" to check that, in fact this was the problem, and it was. I was also requiring at least 2 characters for a Twitter account which meant that people without an account (or who didn't want to share) would not be allowed to sign up/update. Thanks for pointing this out to me so I could get it fixed. Done and done.
Hello,
I also have the quota not appearing problem. Also tried to send you a private note but when I enter clay in the recipient box all I get is "No results".
Victor -
The two are related to each other. I thought I had fixed the quota select not being visible last night. While I am continuing to find a permanent solution, what quota do you want to be in? Blogger, Chocolate maker, Confectioner, Enthusiast, Other Chocolate Professional, Retailer?
Confectioner please.
Thanks a lot for your help.
Done and done. Sent you a private message.
Hi Clay,
Great site, excellent resources here.
The only thing I found which may use a little tweaking if that when you move the mouse over a hyperlink, the link changes to a color which is almost the same as the background color. This has caused me to hesitate from clicking on the link thinking something was wrong or the link disappeared, especially when there is a link embedded in the forum since the text is tiny.
Typically a link will remain the same color and it will become underlined when a mouse is moved over it.
It is not a big deal, it just tricked me a few times.
Best Regards,'
Joe C.
Joe -
Yeah, I know what you mean. I've been trying to find a set of colors that can be used universally in the site using the overall color scheme from the old TheChocolateLife. Still working on it. Part of the issue is that some of the CSS classes are doubled up. So if I change something it might have to work against both a dark and a light background. That makes it tougher.
Joe -
Does the blue work better for you?
Hi Clay,
Beautiful, it looks perfect with the blue hyperlinks.
Thanks,
Joe C.
The home brew chocolate group seems to be missing.
Taking a look - notified the JR developer team member who did the data import.
Priscilla -
I am still not sure exactly what the issue is. I will change your profile quota to " chocolate maker " as I see you have a handfull of cocoa beans in your account photo. Now that you are out of the default member quota group you should be able to see the quota picker. Please let me know if you still can't.
Hi Clay,
Just wanted to bring the group discussions back up. Currently, they show when the thread was started and the number of replies, and are sorted according to start date. On the previous site, they showed, and were sorted by, the last comment date. I think the previous way was much more useful, as it made it easy to see which threads have been updated recently. On older threads in particular, new comments could easily go unread with the current method.
-Ben
Ben -
Now that the site is on the new server and appears to be more stable in general I will be able to devote more time to UX usability issues. I just you want to make sure that you are referring to the sorting of the group discussions themselves (on each group's "home" page), not the comments for any particular discussion.
As you might imagine, there are lots of configuration options. Lots more than on Ning - who basically gave little to no control over things like this. Plus, I have to dive into the code rather than just click a button.
Hi Clay,
Yes, I'm referring to the sorting of the discussions themselves, and what info is shown about the discussions, on the group pages. You previously changed the sorting of the comments in a discussion to be much more readable.
Thanks,
Ben
