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Where to get parts for a Savage Bros depositing pump? Factory refuses to sell them to me.

community » Forums » Tech Help, Tips, Tricks, & Techniques » Page » Where to get parts for a Savage Bros depositing pump? Factory refuses to sell them to me.

@carlos-eichenberger
08/07/15 06:27:25PM
158 posts

I need the rubber piston, heater, check valves and o-rings for a Savage Bros. depositor for a 50-lb tempering kettle. After contacting them, they refused to sell me any parts and insisted I send in the pump (from Guatemala!) and pay a $100/hour labor/diagnostics fee. I know what's wrong, I just need the parts! Talk about absolutely appalling customer service! This is the last thing I ever buy from Savage Bros!

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