chocolates won't release from new moulds

I am sure this is a horror story that has been discussed many times over - but it is a first for me.... And, I woke up this morning - and the problem still hasn't worked itself out.

The details: I tempered dark chocolate last night. Filled a brand new polycarb mould (just arrived yesterday from TOMRIC) with tempered chocolate. This is my first time ever using polycarb moulds (so - I may actually be the problem, not the mould.) I set the mould in a 68F room with a light flow from a fan across the mould. After 10 minutes, I put the mould in the refrigerator. After 20 minutes the choc wouldn't release - so in desperation I put mould in freezer. Checking every 10 minutes - still no release. I gave up after 30 minutesand put the mould in the refrigerator for overnight. This morning - still no release and my husband suggested tapping gently with a blow hammer to the bottom. HELP.

I was under the impression that Tomric offered nothing but thermoformed molds, and not polycarbonate. I could be wrong.

Regardless, I suspect the challenge is that your chocolate wasn't properly tempered.

Did you test for temper before molding? I highly recommend this for people just getting started in working with chocolate.

Can you post a picture of the mold?

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