Posted in: Geek Gear - Cool Tools
I sure wish I would have found this thread before I purchased the Spectra 20. My first batch of chocolate and the motor quit. They shipped me a new motor (10 days via FedEx) but like an idiot I thought it would be here the next day. Now the 15 pounds of chocolate was harder than concrete. Major pain to get it all out not to mention dropping the tub out with the added weight of the chocolate.
Basically you have to completely disassemble the machine to replace the motor. Kumar, from the factory, acted like I was the only one with this issue, ever. Yeah, right. So after ten days, plus five days to get them to ship and another ten days cleaning and disassembling and rebuilding the unit with the new motor, I once again started a batch of chocolate. This time I only did ten pounds. Six hours into the process the same exact issue. Motor froze up and quit. On the first one, I took the motor apart and found a couple of the plastic cooling fan blades were broken off and the bearing was froze. Cheap crap.
Now it has been four days and I still haven't gotten a new motor and, in fact, I haven't had a response since last week.
The machine is so simple, if one could get a good motor it would be ideal, as it is, it is junk. Does anyone know of a replacement motor? It is a motor from India, but the error codes were analyzed by Emerson. I am going to see if they have a motor that will actually work.