Forum Activity for @GM

Mol d'Art

Posted in: Tech Help, Tips, Tricks, & Techniques

Sorry to hear about similar frustration.Forgot to mention that we also got a vibrating table from Mol d'Art. The table vibrated violently and they said it was because it was built for 240 V DC but they only put on a transformer for 120 AC without re-regulating the motor. Their answer to the problem was for us to buy a dimmer switch and hook it up at our expense. Their comment at that time was also "it costs nothing... it is simple". So much for getting what you pay for. It is a $1,500 piece of junk that is completely unusable.

Mol d'Art

Posted in: Tech Help, Tips, Tricks, & Techniques

Anyone have any experience with Mol d'Art? I have one of their 15 Kg moulding machines that broke down one day after we started using it. They have insisted the problem "is simple", but they have not corrected the problem. Plus, we have wasted an inordinate amount of time chasing down blind alleys to address their guesses about what might be wrong. They have literally no warranty service in the U.S. Just a guy on the phone in Belgium who asks someone else what could be wrong and then tells you to get your own supplies ("they cost nothing" according to him) and hire an electrician.We are very proficient with electronics and machinery in general and temperers in particular, and we have been extremely disappointed in the poor performance of Mol d'Art.Based on our limited but surprisingly frustrating experience with them, we would certainly not recommend that anyone do business with Mol d'Art.Any feedback would be welcome.
updated by @GM: 04/17/15 04:02:49