Posted in: Geek Gear - Cool Tools
Their # is(828) 855-1895. (The first bad sign is that the number's hard to find!) I've never removed the bowl before-it would involve quite a bit of disassembly! The hair dryer's the way to go. I've been there! No fun, I know. I'd guess the motor's ok if it's still making noise. The bowl can't spin just while it's firmly attached (by solid chocolate) to the wheels, since they spin in place.
Good luck! Hopefully you're unstuck by now!