Forum Activity for @CASE

Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail

Posted in: Tech Help, Tips, Tricks, & Techniques

Wouter

I hate to say it but they are not the most helpful company when it comes to customer service. I have been using a company called Atom Adhesives . They have 24x7 customer service. I have been using 2 different glues for various components. I think I have had better luck when I use high heat to cure the epoxy. And make sure to clean and buff the granite before gluing to ensure a good seal.

Cocoatown Melanger - ECGC-12SLTA - Leaking Chocolate - Epoxy Glue Fail

Posted in: Tech Help, Tips, Tricks, & Techniques

Early this morning I discovered the machine rotating in a pool of chocolate at the base of the machine. After thorough cleaning, I discovered the plastic ring glued into the center of the granite base was turning freely. It appears the epoxy seal broke. I contacted Inno-Concepts and they recommended I use food grade epoxy to fix the problem. They also recommended I keep the machine in a warmer room or place a heating element near the machine to keep it in the 80's. The machine had been operating for 29 hours and no sugar was added. I have been using primarily only Dominican R. beans in the machine.

Machine age: 3months

Room operating temperature: low-mid 70's

Batches a week: average 2

If you own a Cocoatown Melanger have you fixed this part or what is the typical lifespan before having to reglue? Also, what type of glue would you recommend?

Thanks.

updated by @CASE: 04/11/15 11:35:44PM