Forum Activity for @Ian

Ian
@Ian
03/26/14 03:50:43PM
4 posts

Rev V - How to Manually Adjust Temperature Settings?


Posted in: Tech Help, Tips, Tricks, & Techniques

Hello Katie:

This is Ian from ChocoVision. Can I call or email you to discuss your specific situation? You can email me your information to ian@chocovision.com and I will reply.

Thank you
Ian

Ian
@Ian
03/11/14 08:08:40AM
4 posts

Problematic Baffle with Chocovision?


Posted in: Tech Help, Tips, Tricks, & Techniques

Hello Maggie:

I work at ChocoVision; can I contact you? Please email me your information to ian@chocovision.com.

Thank you

Ian

Ian
@Ian
12/21/09 03:13:03PM
4 posts

chocolate tempering machines


Posted in: Opinion

Funny you say that....the engineers are also working on enlarging the baffle clip size, but so far only for the larger units. Until we possibly redesign the smaller units' baffle clip, your best bet may be to premelt in order to to avoid escapage, or melt a bit at a time rather than the full batch at once. The coins/discs are tougher to ocontain than block or chunk chocolate.I can definitelty send you a small Holey Baffle, just email your address to: ian@chocovision.com. You can be one of our first guinea pigs.
Ian
@Ian
12/21/09 02:37:24PM
4 posts

chocolate tempering machines


Posted in: Opinion

Hello fellow Chocolate Lifers.I work for ChocoVision and would like to address some of your collective concerns.The noise level of our tabletop Revolation 1 and 2 machines have always been a source of concern for many of our customers. The reverberation of the motor and fan off of the plastic casing seemed to be a consequence of a smaller, relatively inexpensive (plastic) unit. That said, our engineering team has been hard at work for the past few months modifying specifications of the tabletop machines in order to muffle the noise. This will be an uphill climb that may prove fruitless, but stay tuned.As for the capacitywe have recently introduced what we are calling the Holey Baffle which vastly increases the maximum capacity of our larger (Revolation X 3210 and Delta) machines from 10 Lbs. to roughly 18.5 Lbs. A smaller version of this Holey Baffle is being manufactured for evaluation in limited quantity for our tabletop units, and will increase the tabletop units from a 1.5 Lb. capacity to between 2 and 2.2 Lbs.If you would like to give a Holey Baffle a whirl, please contact me and I will send one to help you get more out of your unit.There are other techniques to be employed for more efficiency from our units. Feel free to contact me regarding that as well.As for Andys wifes machinefan problems are not the norm for Rev2s, let alone having two failures in just over a year. Please contact me and/or ChocoVisions technical team at (845) 473-4970 for further instruction or service.Thank you!Ian