Sebastian: I'd compete for sure if you were that voice.
Keith: Clay's definition is really close for sure, but.... his statement of "all stages of the transformation of raw cocoa beans into finished chocolate..." needs to be clarified, or at the very least the word "raw" removed. Raw can be interpreted many ways, and in fact today, almost NO manufacturer, large or small has complete control over the raw product. They/we all get cocoa beans after they have been fermented and dried by the grower - a process which is crucial in the step of making good chocolate. (in the case of large manufacturers, some of the beans they get aren't even fermented, as the grower has no idea they need to do so!) In my case, two of the varieties of cocoa beans I buy, I do have some say in how they are fermented and dried, but in two other cases I don't. However, I still get the cocoa beans whole, and in sacks, and still have to roast, crack and fan, and then grind them up into chocolate, which I then sell at full retail price in my store. Whether I control the fermentation process or not should be irrelevant, as I still get the beans and turn them into bars, ergo, bean to bar. The quality of the bean when I get it is, in my opinion and for the purpose of definition of the competitive category, irrelevant. In fact this is why the competition is in place. It's hard to make a good chocolate out of crappy cocoa beans!
I also agree that a company should never play with a consumer's trust. Frankly it's a shame that I have to compete in a market where at least one of my peers (and a well known one at that), has lied to consumers for many years, and to this very day continues to do so. When I stand up and speak the truth, I'm often looked upon as the bad guy. It's sad really....
Cheers and thanks for your input.
Brad